Privacy Policy

At Leadership Made Easy / Michael Porcher Leadership Consulting (“we,” “us,” “our”), your privacy is treated as a standard—handled with care, not excuses.

This Privacy Policy explains what we collect, why we collect it, how we use it, and the choices you have when you use this website and our services (the “Services”).

1) Who We Are

Business name: Michael Porcher Leadership Consulting / Leadership Made Easy
Owner: Michael Porcher
Location: Saskatoon, Saskatchewan, Canada
Contact: Michael@Michaelporcher.com or use the Contact page on this website.

2) What We Collect

We collect information in three ways: what you provide, what you do, and what your device shares.

A) Information you provide

  • Name, email, phone number (when you contact us, book, or opt in)

  • Payment and billing details (processed by a payment provider—we do not store full card numbers)

  • Information you submit in forms, questionnaires, or messages

  • Any information you provide during consulting/coaching work (only what’s necessary to deliver the service)

B) Information collected automatically

When you use the website, we may automatically collect:

  • IP address (approximate location), device type, browser type

  • Pages viewed, time on page, clicks, referral source

  • General usage and performance data (to improve the site)

C) Cookies and similar technologies

We use cookies and similar tools to keep the website working, remember preferences, measure performance, and support embedded content.

(Details are in Section 7.)

3) Why We Collect It (How We Use Your Information)

We use your information to:

  • Provide and deliver Services (consulting, coaching, resources, downloads)

  • Respond to messages and requests

  • Send resources you requested (like manuals or downloads)

  • Send emails you opted into (updates, education, offers)

  • Process payments and maintain records

  • Improve website performance and user experience

  • Protect the site, prevent fraud, and enforce policies

  • Comply with legal obligations

We do not sell your personal information.

4) Legal Basis (For GDPR/EEA Visitors)

If you are in the EEA/UK, we process personal data based on:

  • Consent (e.g., email subscriptions)

  • Contract (to deliver paid services)

  • Legitimate interests (site security, analytics, business operations)

  • Legal obligations (tax, compliance)

You can withdraw consent at any time by unsubscribing or contacting us.

5) When We Share Information

We share personal information only when necessary:

A) Service providers

We may share information with trusted third parties that help us operate, such as:

  • Website hosting / platform provider

  • Email marketing provider

  • Scheduling/booking provider

  • Analytics provider

  • Payment processor

  • Video/embedded content platforms (if we embed content)

They can only use your information to perform services for us—not for their own unrelated purposes.

B) Legal and protection

We may disclose information if required to:

  • Comply with law or legal requests

  • Protect our rights, safety, or property

  • Investigate fraud or misuse of the Services

C) Business changes

If our business is sold or reorganized, your information may transfer as part of that transaction, subject to this policy.

6) Email and Marketing

If you opt in, we may send you emails related to leadership education, resources, and offers.

You can unsubscribe any time using the link in the email. If something doesn’t work, contact us and we will remove you.

7) Cookies Policy

A cookie is a small file stored on your device when you visit a website. Cookies help websites function properly, remember preferences, and understand how visitors use the site.

We use:

  • Functional cookies: basic site operation and user preferences

  • Analytics cookies: site traffic and performance measurement

  • Third-party cookies: set by service providers (for payments, analytics, or embedded content)

You can control cookies in your browser settings. Disabling cookies may reduce functionality or break certain features.

8) How Long We Keep Your Information (Retention)

We keep personal information only as long as needed for the purpose it was collected, including legal and accounting requirements.

Typical retention periods:

  • Email subscribers: until you unsubscribe

  • Inquiries/contact requests: up to [12 months]

  • Client records and invoices: up to [7 years] (tax/accounting compliance)

  • Analytics data: up to [12 months]

We may retain limited data longer when required by law or for legitimate business protection (e.g., dispute resolution).

9) How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, misuse, or disclosure.

No method of transmission or storage is 100% secure. We work to protect your information, but we cannot guarantee absolute security.

10) Your Rights (Canada + GDPR)

Canada (PIPEDA-style rights)

You can request:

  • Access to personal information we hold about you

  • Corrections to inaccurate information

  • Withdrawal of consent (where applicable)

EEA/UK (GDPR rights)

You may have the right to:

  • Access, correct, delete your data

  • Restrict or object to processing

  • Data portability

  • Withdraw consent

  • File a complaint with a supervisory authority

To request any of the above, contact: [michael@michaelporcher.com]

11) International Visitors and Transfers

If you access this website outside Canada, your information may be processed in Canada, the United States, or other jurisdictions where our service providers operate.

By using the Services, you understand your information may be transferred and processed outside your country.

12) Children’s Privacy

This website is not intended for children under 13 (or under the age of majority in your region). We do not knowingly collect information from children. If you believe a child has provided information, contact us and we will remove it.

13) Changes to This Policy

We may update this policy from time to time. The updated version will be posted on this page with a new “Last updated” date.

14) Contact

Privacy questions or requests:
michael@michaelporcher.com
Or use the Contact page on this website.