Terms and Conditions

These terms and conditions (the “Terms and Conditions”) govern the use of www.michaelporcher.com (the “Site”). This site is owned and operated by Michael Porcher. This Site is an ecommerce website.

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

THESE TERMS AND CONDITIONS CONTAIN A DISPUTE RESOLUTION CLAUSE THAT IMPACTS YOUR RIGHTS ABOUT HOW TO RESOLVE DISPUTES. PLEASE READ IT CAREFULLY.

Intellectual Property
All content published and made available on our Site is the property of Michael Porcher and the Site’s creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

All proprietary frameworks, checklists, scripts, and 'Loot' materials provided during consulting engagements are for the Client's internal use only and may not be resold, distributed, or reproduced for commercial purposes without express written consent.

Acceptable Use
As a users of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:

◉  Harass or mistreat other users of our Site;

◉  Violate the intellectual property rights of the Site owners or any third party to the Site

◉ Hack into the account of another user of the Site;

◉ Act in any way that could be considered fraudulent; or

◉ Post any material that may be deemed inappropriate or offensive.

If we believe that you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate you access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.

Accounts
When you create an account on our Site, you agree to the following:

1. You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and

2. All personal information you provided to us through you account is up to date, accurate and truthful and that you will update your personal information if it changes

We reserve the right to suspend or terminate your account if you are using our Site illegally of if you violate these Terms and Conditions.

Sales of Goods and Services
These Terms and Conditions govern the sale of goods and services available and soon to be available on our Site.

The following services are available on our Site:
    ◉ Leadership Consulting

Services will be paid for according to the payment schedule outlined in the Client’s specific Statement of Work (SOW) or Invoice. Unless otherwise specified, invoices are due upon receipt.

These Terms and Conditions apply to all the goods and services that are displayed on our Site at the time you accept it. This includes all produced listed as being out of stock. All information, descriptions or images that we provide about our goods and services are as accurate as possible. However, we are not legally bound by such information, descriptions or images as we cannot guarantee the accuracy of all goods and services we provide. You agree to purchase goods and services from our Site at your own risk.

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and we have already processed your payment we will give you a refund equal to the amount you paid. You agree to that it is your responsibility to monitor your payment instrument to verify receipt of any refund


Payments:
We accept the following payment methods on our Site:

◉ PayPal;

◉ Stripe.


Currency:
All prices are displayed and charged in United States Dollars (USD) unless otherwise stated on the Invoice.

When you provide us with your payment information, you authorize our use of and access to the payment instruments you have chosen to use. By provisioning us with your payment information, you authorize us to charge you the amount due to this payment instrument.

If we believe your payment has violated the law of these Terms and Conditions, we reserve the right to cancel or reserve your transaction.


Refunds.

1. General Refund Policy Due to the nature of high-ticket consulting and the proprietary intellectual property shared, all fees paid for Leadership Made Easy consulting services are non-refundable once the engagement has commenced.

2. Mobilization Deposits Any upfront deposits (e.g., the 25% Mobilization Fee) are strictly non-refundable. This fee secures your placement on our calendar and covers the immediate costs of travel booking, resource allocation, and preliminary auditing work. If the Client cancels the engagement prior to the Start Date, this deposit is forfeited as a cancellation fee.

3. The Rubicon Guarantee (Performance Remedy) We stand behind our work. However, our guarantee is a Performance Remedy, not a monetary refund.

  • If we fail to meet the agreed-upon objectives (e.g., retention targets) as outlined in the Statement of Work, our liability is limited to providing additional service hours at no cost until the objective is met, or sourcing replacement personnel as per the "Rubicon Guarantee" terms.

  • We do not offer cash refunds for completed consulting hours, training sessions, or delivered materials.

4. Termination for Cause If Leadership Made Easy terminates the agreement due to the Client's breach of contract (e.g., non-payment, harassment, failure to implement required changes), no refund will be issued for remaining services.

5. Termination by Consultant In the unlikely event that Leadership Made Easy must cancel the engagement due to our own incapacity or unforeseen circumstances, a prorated refund will be issued for any services paid for but not yet delivered.

Guarantees
The following guarantees apply to our Site:

Conditions of The Rubicon Guarantee:

To qualify for the replacement guarantee, the Client must adhere to the following "Conditions of Satisfaction":

  1. Implementation: The Client must implement 100% of the agreed-upon strategies and "Absolute Ownership" protocols. Partial implementation voids this guarantee.

  2. Attendance: The leadership team must attend a minimum of 90% of all scheduled coaching and training sessions.

  3. Hiring Recommendations: If the Consultant (Michael Porcher) recommended against hiring or promoting a specific individual, and the Client proceeded anyway, that individual is excluded from this guarantee.

  4. Exit Interview: In the event of a departure, the Client agrees to allow the Consultant to conduct an exit interview to determine the root cause.

  5. Exclusions: This guarantee does not cover departures caused by layoffs, company restructuring, or termination for cause (e.g., theft, harassment). It applies specifically to voluntary resignation (quitting).

    Michael Porcher and Leadership Made Easy DO NOT guarantee any specific results, outcomes, increase in productivity (including but not limited to a “10x” result), or career advancement.

    Consumer Protection Law
    Where the Business Practices and Consumer Protection Act, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.

    Limitation of Liability
    Michael Porcher and our directors, officers, agents, employees, subsidiaries and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.

Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless Michael Porcher and our directors, officers, agents, employees, subsidiaries and affiliates from any actions, claims, losses, damages, liabilities, and expenses including legal fees arising out of your use of the Site or your violation of these Terms and Conditions.

Privacy Policy:
Your use of the Site is also governed by our Privacy Policy, which creates a part of these Terms.


Applicable Law
These Terms and Conditions are governed by the laws of the Province of Saskatchewan.


Dispute Resolution
Subject to any exceptions specified in these Terms and Conditions, if you and Michael Porcher are unable to resolve any dispute through informal discussion, then you and Michael Porcher agree to submit the issue first before a non-binding mediator and to an arbitrator in the event that mediation fails. The decision of the arbitrator will be final and binding. Any mediator or arbitrator must be a neutral party acceptable to both you and Michael Porcher. The costs of any mediation or arbitration will be shared equally between you and Michael Porcher.

Notwithstanding any other provision in these Terms and Conditions, you and Michael Porcher agree that you both retain the right to bring an action in small claims court and to bring an action for injunctive relief or intellectual property infringement.


Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.


Changes
These terms and conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.

Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:

______________________
Michael@michaelporcher.com
814 Ave E North, Saskatoon, Saskatchewan S7L 1S6
______________________

You can also contact us through the feedback form available on our Site.

                                                                                        Effective Date: 26th day of October, 2025